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Frequently Asked Questions

We know that when thinking of where to send your child to Nursery you will have lots of questions.

We have tried to answer the ones that we get asked the most in the hope that it puts your mind at rest and gives you the information to make the right decision for your child's placement.

What time do you open?


Our nursery sessions run from  8.30-3.30 Monday to Friday. Within these sessions you have the flexibility to start your day at 8.30 or 9.00 for a morning or full day session or 12.00 or 12.30 for an afternoon session. You can collect your child at 12.00, 12.30, 3.00 or 3.30. We also offer wrap around care in our breakfast and afterschool club for all children who are three years old and over. This would allow you to drop your child off from 7.45 on five days a week and on our full day sessions your child could attend after school club until 6pm.


What do I need to bring?


Your child will need a bag with spare clothes and nappies/wipes if applicable and suitable outdoor clothing. If they are staying until 12.30 or for a full day they will need a healthy packed lunch or you can order them a hot school lunch at an additional cost. This will need to be ordered by the Sunday evening on Scopay for the following week.


What do I do if my child is sick?


If your child is unwell and unable to attend nursery please could you phone the school office in the morning and let us know. If your child has been unwell and is on medication we are able to administer this if needed but you will need to fill in the relevant forms. This can be done in the nursery class.


How do I change my hours?


If you would like to change your hours please speak to Mrs Giori who will be able to let you know if this is possible. If it is agreed you will need to visit the office and update your funding form.


How is my child kept safe?


Safeguarding remains the nursery's main priority. We follow the school procedures about keeping children safe from harm (see webpage on Safeguarding) All parents are expected to sign their children both in and out of nursery at the beginning and end of every session. If someone different is collecting your child it is vital that you let the nursery staff know. If it is someone that is not listed on your registration form please can you ensure they have your password as will be asked this on collection. No child will be allowed to leave the premises without this information.


How do I pay?


Currently all children who are three years old are entitled to 15 hours a week fully funded. This comes into place the term after your child’s third birthday. Also some children may be entitled to 30 hours fully funded. This is dependent on working hours and income and there is an online eligibility checker for this. If you are unsure we are happy to help! Some people may be eligible for two year funding, again this is income dependent. If you are unsure about this then please ask and we will be happy to help. If you are not eligible for funding or would like to do more hours then you will be billed termly.


Who will help my child?


The teacher and other members of the nursery team will always be ready to help and support your child in every possible way. When they start at the nursery they will be allocated a key worker and you will be informed whom this is. 


Who will help my child with toileting?


We accompany the younger children to the toilets and support them as much as they need. The older children are allowed to go to the toilets independently but they must tell an adult that they are going. We will support all children with bottom wiping and hand washing if they need it. We have facilities for nappy changing and record all nappy changes on a daily basis. We are more than happy to support potty training in any way we can. Please don’t be worried about this, just come and chat to us and we can talk through your child's needs


If you have any other questions that we have not thought of then don't hesitate to contact us.